At Skynica, we work with distributors and suppliers in multiple countries to deliver products to customers in different locations.
Our goal is to make the shipping process simple, clear, and convenient from the moment you place your order until it arrives.
Order Processing
Orders are normally processed after payment has been confirmed.
Processing time may vary depending on the product, supplier, distributor, and destination.
You will receive order updates when applicable.
Shipping Times
Estimated delivery times depend on the product, shipping method, fulfillment location, and delivery destination.
Typical delivery may take approximately 3 to 7 business days for eligible products. Some products may require additional time.
Delivery estimates are provided at checkout when available.
Please note that estimated delivery times are not guaranteed. Delays may occur because of weather, holidays, customs, carrier issues, or other circumstances outside our control.
Shipping Costs
Shipping fees may vary depending on:
Product size and weight.
Delivery location.
Shipping method.
Supplier or distributor.
The applicable shipping cost will be displayed at checkout before you complete your purchase.
International Shipping
Skynica works with distributors and suppliers across multiple countries. As a result, certain products may be shipped directly from different fulfillment locations.
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges may be the responsibility of the customer.
Tracking
When tracking information is available, it will be provided to you after your order has been shipped.
Tracking updates may take some time to appear after the carrier receives the package.
Multiple Shipments
If your order contains products from different suppliers or fulfillment locations, your items may arrive in separate packages and at different times.
You may receive more than one tracking number for a single order.
Delivery Issues
If your package is delayed, damaged, lost, or marked as delivered but you cannot locate it, please contact Skynica Customer Support with your order number and tracking information.
We will review the shipping information and assist you with the next steps.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Contact Us
If you have questions about your shipment, delivery time, tracking information, or shipping costs, please contact Skynica Customer Support.
We are committed to helping make your shopping and delivery experience as smooth as possible.